Hire Character, Train Skill

What’s the most important factor for success in the business world? Most people would point to technical skills, experience / academic achievements. But the truth is, skills can be learned character, however, is an ingrained legacy.

Think about it! Would you rather work with someone who has an impressive CV, years of industry experience, but lacks work ethic and struggles with teamwork? Or would you choose someone with less experience but who is honest, hardworking, eager to learn, and great with people? The answer is clear. Yet, many companies still prioritize the wrong criteria when hiring. They focus on CVs filled with certifications, software knowledge, and proficiency scores, often overlooking the most critical aspects "integrity, adaptability, and teamwork". These qualities define a person’s long-term success far more than any technical ability.

Some companies understand this principle well. In fact, they value company culture so much that they offer employees financial incentives to leave if they don’t fit in. They prioritize problem solving abilities, collaboration, and emotional intelligence over technical expertise. Because they know that while skills can be developed, character remains constant.

Think about your own experiences. At some point, you’ve probably worked with someone who was technically brilliant but difficult to deal with. No matter how skilled they were, their lack of reliability or poor communication likely made the work environment stressful. On the other hand, you’ve likely encountered someone who immediately gained your trust and made you think, “I’d love to work with this person.” It wasn’t just their skills, it was their character.

That’s why, if you’re in a hiring position, don’t just scan resumes look at the person behind the qualifications. You can train someone to use new software or improve their technical abilities, but you can’t teach honesty, determination or the ability to work well with others.

And if you’re reading this as an employee, remember: You have control over your skills. You can always learn new things and sharpen your expertise. But the most valuable investment you can make is in your character.

If you’re reliable, responsible and adaptable, success won’t just be something you chase, it will find you!

Best,

DS